1. Introduction

Welcome to Gastropoint24.de or Gastropoint24, the online platform and mobile application (collectively referred to as the "Platform") owned and operated by Eventpoint24 GmbH ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of the Gastropoint24.de website and mobile apps. By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Platform.

Please carefully read and understand these Terms, as they constitute a legally binding agreement between you and Eventpoint24 GmbH. Your use of the Platform is subject to compliance with these Terms and all applicable laws and regulations.

2. Definitions

In these Terms, the following definitions apply:

• "Platform" refers to the Gastropoint24.de website and mobile applications.
• "User" refers to any person or entity accessing or using the Platform.
• "Restaurant" refers to the establishments listed on the Platform.
• "User Account" refers to the personal account created by a User on the Platform.
• "Order" refers to a request placed by a User for food delivery or pickup from a Restaurant.

3. User Accounts

• Users must create an account to use certain features of the Platform.
• Users agree to provide accurate, current, and complete information during the account registration process.
• Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
• Users must notify us immediately of any unauthorized use of their account.
• We reserve the right to suspend or terminate User accounts at our discretion, without notice, if we suspect any breach of these Terms.

4. Ordering and Payments

• Users may place Orders through the Platform.
• Users agree to provide accurate information when placing Orders.
• Users are responsible for all charges incurred through their Orders.
• Payment methods accepted may include credit cards, debit cards, and other online payment methods.
• Users consent to the collection and processing of their payment information by third-party payment processors.
• All payments are subject to the terms and conditions of the respective payment processors.

5. Food Delivery and Pickup

• Delivery times provided on the Platform are estimates and may vary due to various factors.
• Users must ensure that the delivery address provided is accurate and accessible.
• Users must be present at the delivery address at the specified time.
• Users acknowledge that we are not responsible for the quality of food provided by Restaurants.
• Users must inspect food upon delivery or pickup and report any issues to the Restaurant and us promptly.

6. User Content

• Users may submit reviews, ratings, comments, and other content to the Platform.
• Users grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute User-generated content.
• Users are solely responsible for the content they submit and must not submit content that violates the rights of others or is unlawful, offensive, or inappropriate.

7. Privacy

• User data and personal information are subject to our Privacy Policy, which can be found on the Platform.
• By using the Platform, Users consent to the collection and use of their data in accordance with the Privacy Policy.

8. Termination

We reserve the right to terminate or suspend Users' access to the Platform at any time, for any reason, without notice. Termination may result from a breach of these Terms or any violation of applicable laws.

9. Disclaimer of Warranties

• The Platform is provided on an "as is" and "as available" basis, without any warranties, express or implied.
• We do not warrant that the Platform will be error-free, secure, or uninterrupted.
• We do not endorse or guarantee the quality of services provided by Restaurants.

10. Limitation of Liability

Eventpoint24 GmbH shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Platform. Restaurants provide order services to the end customers, they are directly liable for all dispute arise for placed orders, if any. 

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of laws principles.

12. Changes to Terms

We may update these Terms from time to time. Users will be notified of any changes, and their continued use of the Platform after such notification constitutes acceptance of the revised Terms.

13. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Eventpoint24 GmbH
Olvenstedter Chaussee, 104
39130 Sachsen-Anhalt - Magdeburg
Deutschland
E-Mail: kundenservice@gastropoint24.de
Firma: Eventpoint24 GmbH
Website: www.gastropoint24.de

These Terms and Conditions were last updated on [2.10.2023].

By using the Gastropoint24.de Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.