1 How can I enter into a partnership with Gastropoint24.de?
You can start by entering your details at https://www.gastropoint24.de/merchant/signup.

2 What are the benefits of partnering with your platform?
Partnering with us can help increase your restaurant's visibility, reach a larger customer base, and streamline the ordering process.

3 How can I list my restaurant on your platform?
After you contact us, our team will guide you through the process of creating a restaurant profile and menu on our platform. 

4 Is there a fee to list my restaurant on your platform?
We have different subscription packages with different features. Contact our support team who will inform you about the prices for using our platform. 

5 Can I customize my restaurant's profile and menu?
Yes you can customize your restaurant's profile, add images, and update your menu items and prices.

6 How can I manage incoming orders via your platform?
We provide a user-friendly dashboard that allows you to view and manage incoming orders in real time.

7 What types of payment methods are available to my customers?
Customers can pay using various methods including credit/debit cards, digital wallets and cash on delivery.

8 Can I set delivery zones and delivery fees for my restaurant?
Yes you can define your delivery zones and set the corresponding delivery fees depending on the distance and order quantity.

9 Is there a delivery partner or can I use my own delivery drivers?
You have the option to use your own delivery drivers or work with our delivery network, whichever you prefer.

10. How are payments processed for orders through your platform?
Payments made by customers are processed securely through our platform and you receive the proceeds minus applicable fees.

11. Can I offer special promotions or discounts to customers through your platform?
Yes you can run promotions, discounts and special offers to attract and retain customers.

12. What happens if there is a problem with an order, e.g. E g. incorrect items or customer complaints?
We have a customer support team to handle order issues and ensure customer satisfaction.

13. How can I access sales reports and track my restaurant's performance?
You can access detailed sales reports and performance analytics from your restaurant's dashboard.

14. Is there a minimum order quantity for customers?
If you wish, you can set a minimum order value, but this is not mandatory.

15. Can I adjust my operating hours and availability on your platform?
Yes you have control over your restaurant's operating hours and availability.

16. Are there any marketing or advertising opportunities for my restaurant?
We offer marketing and advertising opportunities to promote your restaurant to a wider audience.

17. How can I effectively manage peak demand and busy times?
You can manage your restaurant's capacity and delivery times through our platform to efficiently handle peaks in demand.

18. Can I respond to customer reviews and ratings on your platform?
Yes you can engage with customers by responding to reviews and ratings to improve your restaurant's reputation.

19. What type of support and resources do you provide to restaurant partners?
We provide training, resources and ongoing support to help restaurant owners maximize their success on our platform.

20. How can I end my partnership with your platform if necessary?
You can contact our support team to discuss the process for ending your partnership with us.